Firstmed Services GmbH – Your expert in medical tourism

The leading provider of medical travel organization to Hungary also offers market research, workshops, project management and experienced speakers in the field of medical tourism.

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Awarded – Firstmed Services receives CRM-Award

27. November 2014 von Firstmed Services

Under the brand Zahnklinik-Ungarn.de the Firstmed Services has represented renowned dental clinics in Germany, Italy and Switzerland since 2006 and looks after around 1500 patients yearly with rising tendency.

CRM Auszeichnung FirstMed Services triplexThe goal is to be the first point of contact for dental care abroad and to generate a high level of customer satisfaction through the best quality of the support system. This all is enabled by a software that adjusts itself to the complex and growing demands of FMS.

Beside the administration of master data, documents and correspondence FMS creates individual customer files and guaranties the quality of the offers and the support through predefines processes that only allow further processing if the step is completed. Interfaces with the treating clinics in Hungary additionally speed up the internal processes and cater for greater transparency.

In this way FMS ensures that every single patient is taken care of quickly and professionally.

FMS and its IT provider Brehmer Software was awarded with the silver medal as acknowledgement for the achievements in the development of the CRM software Cobra through the mapping of a complex business logic and the integration into a historically developed system architecture.

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Last posts

  • Study: Dental tourists in Hungary save over 7,200 Euro on average
  • Firstmed Services is finalist of the IMTJ Awards 2016
  • Budapest clinic of Zahnklinik-Ungarn.de gets certified by Temos again
  • Error rate is under 3 percent by dental treatments in Hungary
  • Why continuous quality management makes sense for dental clinics – IMTJ.com, March 2015

Pressrelease

29th April 2016, Potsdam – The Budapest Clinic Cosmodent, partner of Zahnklinik-Ungarn.de has received the prestigious Temos certificate for the fourth time in a row. The independent certifier Temos checked and certified the offered quality of Zahnklinik-Ungarn.de locally in … more

Interviews

Nobody has more knowledge in medical tourism than Eszter Jopp, CEO of the Firstmed Services GmbH. No wonder that her expertise is in great demand by the media. She is regularly contacted by journalist on topics relating to cosmetic surgery and dental tourism. Are you planning … more

Contact

FirstMed Services GmbH
Am Park 7
14476 Potsdam

Phone: +49 (0)30 692 005 92
Fax: +49 (0)711 470 42 87
Email: info@firstmed-services.de

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